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How it works

How does Careclic work?

Careclic is a platform where those who are in healthcare, like physicians, nurses, caregivers and other domestic workers (providers) can connect with those who are in need of home healthcare services (client) all within each other’s area.   

In cities where Careclic is available, you can use the Careclic app to review providers in your area, read their experience level and services offered. You can video chat with them or request a healthcare provider or caregiver to your home. You can make an appointment to a healthcare provider or caregiver and provide the the details. You can also request for online consultation to a doctor. Once the provider accepts the appointment request. You will recieve the notification. Provider will visit you at the scheduled time. After the visit, rate your provider. 


The Careclic app also provides info about the provider including their photo, services available, and experience level. This info helps the client select the correct provider for the services the client needs.

When services finish and your healthcare provider or caregiver leaves your home...

Your service fee is automatically calculated and charged to the payment method you've linked to your Careclic account and the provider is paid through the CareClic app as well.

Simultaneously the CareClic app creates an e-bill that is sent electronically to the client private insurance company, Medicare, Medicaid or other coverage the client my provide in the registration with Careclic.

Immediately after a provider leaves and the service ends...

The app will prompt you to rate your provider from 1 to 5 Stars. Providers who use the CareClic app are also asked to rate clients. CareClic's feedback system is designed to foster a community of respect and accountability for everyone. You can learn more by visiting our Community Guidelines.


Find out more about how CareClic works by exploring other Help Center topics. You can search for specific questions and answers too.

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